Terms of Service.

Welcome to Solace Hill. These Terms and Conditions ("Terms") govern your access to and use of our services, website, and related offerings. By accessing or using any part of Solace Hill, you agree to be bound by these Terms.

1. Services Provided

Solace Hill offers non-medical personal care, respite care, and companion care services. These services are provided based on availability, care needs, and at our sole discretion. We do not provide medical care or nursing services.

2. Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian. All users agree to provide accurate and truthful information during service intake.

3. Scheduling and Cancellations

Clients may schedule services by phone, email, or our online contact form. We require a minimum of 24 hours' notice for cancellations. Late cancellations or missed appointments may be subject to fees.

4. Payment Terms

Payment for services must be made in accordance with the agreed-upon plan. We accept payments via [insert accepted payment methods]. Non-payment may result in suspension or termination of services.

5. Limitation of Liability

Solace Hill is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or website. Our caregivers are trained but are not responsible for any medical emergencies.

6. User Conduct

You agree not to misuse our services or website, including but not limited to:

  • Posting false information

  • Harassing or threatening our staff

  • Attempting to access restricted areas of the website

  • Violating any applicable laws or regulations

7. Privacy

Our use of your personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in that policy.

8. Intellectual Property

All content, images, logos, and branding on this site are the property of Solace Hill and may not be used or reproduced without written consent.

9. Termination

We reserve the right to refuse or discontinue service to anyone at any time for any reason, including violation of these Terms.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the updated Terms.

11. Contact Us

For questions or concerns regarding these Terms, please contact us.

Thank you for choosing Solace Hill.